Analytics
ReferenceLookup for traffic estimates, content gaps, chat quality, windows, and export formats.
Interface
Two owner/admin dashboard views. Analytics is traffic and feedback. Content gaps is unanswered questions. Chat quality (and AI usage) is the index-first mix.
| View | Shows |
|---|---|
| Analytics | Views, countries, feedback votes, daily visits, top pages, thumbs-down questions. |
| Content gaps | Questions the assistant could not ground, ranked by ask count, with the pages they were asked on. |
| Chat quality | Index-only rate, answered turns, cache hits, AI answers over 30 days. |
Parameters
| Parameter | Values | Default |
|---|---|---|
| Analytics window | 7 days, 30 days | Last 7 days |
| Content gaps window | 30 days, 90 days | Last 30 days |
| Analytics export | CSV, JSON | none |
| Gaps export | CSV | none |
Editors and viewers do not see these views. *(see How-to: How to invite teammates)*
Behavior
- Traffic figures are sampled estimates, labeled as estimates. They are not billing-grade counts.
- An ungrounded assistant turn is logged as a gap without a feedback click. Each row can search the knowledge index (no AI tokens), copy the question, open Sources, or open Sites.
- The same unanswered questions can appear on the docs graph overlay.
- Strong index coverage lowers model spend. Low index share points at Sources and gaps.
Errors
- No traffic yet: the view says analytics appear as visitors arrive. That is an empty state, not a fault.
- No gaps: the assistant grounded every logged question in the window, or no one asked.
- 403 for editor/viewer: role is below admin. *(see How-to: How to invite teammates)*
Examples
Export the current analytics window as CSV or JSON. Export ranked gaps as CSV. Overview health also shows open gap counts.
Note
Numbers are estimates, not exact counts. *(see Explanation: About the docs graph)* *(see Explanation: About grounded answers)*